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Transform Your Mill's Order-to-Fulfillment Operations

Let's talk about your specific challenges, your timeline, your vision for operational excellence. Our team of steel industry experts will listen, ask tough questions, and show you how IOM drives measurable ROI. No pressure, no obligation, just honest conversation.

 

Expert Collaboration From Day One

  • Dedicated development team (assigned to your project)
  • Technical support (steel industry expertise)
  • Role-based training (customized for operations, sales, quality, finance)
  • On-site launch support (war-room model for risk mitigation)
  • Continuous improvement partnership (roadmap evolves with your business)

 

Shift Team-1

Your Journey From Here

1
Confirmation & Resources
  • You receive an automated email confirming receipt of your inquiry.
  • Any downloaded resources you selected are sent immediately.
  • A real human from Shift will review your submission.
2
Initial Contact
  • A member of the Shift team calls or emails (based on your preference).
  • 15–30 minute exploratory conversation.
  • We ask questions to understand your situation deeply.
  • We assess potential fit with IOM.
3
Strategy Consultation
  • 60–90 minute video call (or in-person if you prefer).
  • Tailored presentation based on your specific challenges.
  • Live demo of IOM (showing modules most relevant to you).
  • Technical Q&A with our engineering team.
  • Discussion of timeline, investment, and next steps.
4
Proposal & Next Steps
  • We prepare a formal proposal (scope, timeline, investment).
  • Includes risk mitigation plan, deployment roadmap, success metrics.
  • No pressure. We only move forward if there's clear mutual fit.
  • You have time to review, ask questions, make a decision.

Deepen Your Understanding

Complete Big River Steel Case Study

Deep-dive analysis (20+ pages) covering the greenfield launch challenge, 18-month implementation timeline, Day-One go-live, quantified results (96% improvement in order acknowledgment, 50% audit reduction, etc.), employee adoption metrics, and lessons learned.

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IOM Platform Overview

Executive summary of IOM's value proposition, six core modules, technological advantages (source code ownership, integrations, scalability), client results, and deployment model. Perfect for sharing with stakeholders.

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Complete IOM vs Generic ERP Comparison Guide

Detailed comparison matrix (cost, timeline, expertise, support, integration), TCO calculator template, decision checklist, ROI assumptions, and key questions to ask any software vendor. For the analytically minded decision-maker.

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Questions We Hear Frequently

Q: Does IOM only work for large steel mills?

IOM was designed for and proven in steel mills, but we've successfully implemented it for service centers and processors with customization. We evaluate each scenario individually. If you're not a mill, let's talk about your specifics.
Q: What's the typical investment range for IOM?

Implementation budgets typically range from $5M to $20M depending on scope (which modules, which integrations, level of customization). Significantly less than the $50M–$100M+ typical for ERP alternatives, with faster deployment and higher success rate.
Q: How long until we're operational?

12–18 months from kickoff (Discovery phase) to full go-live. This includes all design, development, integration, testing, and training. Compare to 5–10+ years for typical ERP projects.
Q: Do we have to replace our existing ERP, MES, CRM? No. IOM integrates with your existing systems. We don't force "rip and replace." If your legacy ERP is working fine for finance, keep it. IOM becomes the intelligent Level 4 bridge connecting order entry to production to finance.
Q: What kind of support is available after go-live? 24/7 technical support, 4-hour response SLA for critical issues. Quarterly business reviews. Roadmap planning for ongoing enhancements. You have access to the source code, so your internal IT team can make modifications independently if needed.
Q: Can we customize IOM for our unique processes?

Yes. That's a core advantage. IOM is highly customizable. Your processes drive the design—not the reverse. If you have a unique workflow that competitors don't have, IOM can support it.
Q: What's the success rate? What if it fails?

Our track record: 100% of clients are operational and productive in IOM post-launch. Zero failed go-lives. Industry norm for ERP projects: 30–50% failure rate. We're fundamentally different.
Q: Can we speak with other clients? Can we see a demo? Absolutely. We provide references on request (Big River Steel and others). We also do live demos tailored to your specific situation—showing you the modules and workflows most relevant to your operation.
Q: Does Shift support international operations? Yes. We have clients in USA, Canada, and Europe. We support English and French, with Spanish coming soon, along with multi-currency capabilities and local compliance frameworks (IATF for North America, VDA for Europe).
Q: What if Shift goes out of business?

You own the complete source code. You're not dependent on Shift for the software to function. Your internal IT team can maintain, modify, and operate IOM independently.
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Prefer to Call? We're Here.

Mendy Richmond
Industry Solutions Consultant - IOM

📧 mendy.richmond@groupeshift.ca
📞 +1 (573) 344-7220